True reconciliation exposes the awfulness, the abuse, the pain, the degradation, the truth. It could even sometimes make things worse. It is a risky
undertaking but in the end it is worthwhile, because in the end dealing with the real situation helps to bring real healing.

-Bishop Desmond Tutu

A lot of problems in the world would be solved if we talked to each other instead of about each other.

- Nickey Gumbel

I am responsible for what I have said, I am not responsible for what you have not understood.

- Dr. P.S. Jagadeesh Kumar

Consider Mary Parker Follett’s story of two men quarreling in a library. One wants the window open and the other wants it closed.  They bicker back and forth about how much to leave it open:  a crack, halfway, three-quarters of the way.  No solution satisfies them both.
Enter the librarian.  She asks one why he wants the window open: “To get some fresh air”.  She asks the other why he wants it closed:  “To avoid the draft”.  After thinking for a minute, she opens a window in the next room, bringing in fresh air without a draft.
Getting to Yes:  Negotiating Agreement Without Giving In, Fisher, Ury and Patton pp. 42

resolve: Restorative Practices LLC

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Every resolution starts with a conversation . . . resolve: Restorative Practices LLC