Terms of Sale
All sales are subject to our Terms of Use and Privacy Policy in addition to the terms and conditions of this Return Policy; constituting a binding contract. The resale and/or export of merchandise not intended for commercial resale is a breach of contract. All sales and/or clearance items are considered FINAL sales and may not be returned and/or exchanged and/or merchandise credit.
Order Processing & Shipping
Based on demand, processing and shipment times may vary. Please allow for 7-10 business days for your order to be processed and shipped. Products are shipped from Louisville, KY via USPS. Though estimated delivery time is 7-10 business days, please allow for up to 4 weeks for delivery. Shipping costs will be calculated according to USPS costs (i.e. Priority Mail, flat rate, Priority Mail Cubic, weight, etc.).
Expedited Order Processing & Shipping
Please contact us via email at: [email protected] , Subject Line: Expedited Order Processing & Shipping or 502-242-7988 to request that an order be “expedited”. An additional cost for expedited orders is to be paid separately via Cash App: $resolvesrf.
Sale and/or Clearance Items
All sales and/or clearance items are considered FINAL sales and may not be returned and/or exchanged and/or receive a merchandise credit.
Return Policy
“Quotables” is committed to customer satisfaction and offering products made with the best quality materials possible using state-of-the-art digital printing equipment. However, certain situations are beyond our control. If you are unsatisfied with your purchase, please see the instructions below for an exchange and/or merchandise credit for the product in question:
To return a “Quotables” product:
- Request a RMA (Return Merchandise Authorization) number via [email protected] . Include with the RMA request: purchase date, product being returned, reason(s) why and indicate “exchange” or “merchandise credit” return status
- Products must be returned in original packaging
- Returns must be accompanied by an original receipt
- The RMA is to be clearly written on the outside of the return parcel
- Return products to:
resolve: Restorative Practices LLC DBA: “Quotables”
ATTN: “Quotables” – RETURNS
P.O. Box 266
Louisville, KY 40201 - Products must be returned and/or exchanged 10 days of receipt of purchase
- Returned products are limited to one exchange and/or merchandise credit
- Please allow for up to four weeks to receive an exchange and/or merchandise credit
- Merchandise credits will be based on original selling price of the product returned
Returnable products for exchange and/or merchandise credit only:
- New condition and/or unworn and/or unused and/or unlaundered
- Returned within original packaging
- Products returned with an original receipt
- “RMA” number clearly written on the outside of the return parcel
- Returned products are limited to one exchange and/or merchandise credit
- Shipping charges and processing costs for returned products are at the expense of the returnee
Nonreturnable products:
- No returns will be accepted after 10 days of receipt of purchase
- Noticeable wear and/or use and/or poor condition and/or laundered
- Products not in original packaging
- Products returned without an original receipt will be returned to the returnee